1. General Information

Elvie Rose Couture is an Australian based online wedding dress store registered under the Australian Business Number (ABN) 5126 9713 903
By placing an order at elvierosecouture.com, you acknowledge that you have read, understood and agreed to the Terms of Service, which are:

2. Product information and pricing

Elvie Rose Couture strives to ensure all product descriptions, process and images on this site are accurate and up-to-date. However, Elvie Rose Couture reserves the right to correct any errors or inaccuracies. Prices are in AUD and include GST, unless otherwise stated. Prices are subject to change without notice but will not affect orders already placed

3. Orders and Payment

The following payment methods are accepted: Visa, Mastercard, PayPal, ApplePay, Amex, UnionPay. Payment must be made in full before production of your item can commence. Upon placing an order, you will receive a confirmation email. This email does not constitute acceptance of your order, and Elvie Rose Couture reserves the right to cancel or limit the order for any reason, including product availability or shipment issues.

4. Delivery and Shipping

Free worldwide shipping is included for all purchases. Shipping times may vary depending on your location and/or unforeseen circumstances related to third-party shipping services. Risk of loss or damage to the goods passes to you once the order is dispatched. Elvie Rose Couture is not responsible for delays caused by third-party shipping services

5. Measurements

All orders are custom made to the measurements provided by you the customer. Any errors in sizing or specifications due to incorrect measurements provided by you are not the responsibility of Elvie Rose Couture

6. Cancellations

All orders are final and cannot be cancelled by the customer after 24 hours of purchase being made. If you wish to make any changes to your order after your purchase, please contact at elvierosecouture@gmail.com ASAP, and your requests may be accommodated only where possible and within reason. However, additional fees may apply for changes to fabric, style or measurements after production has commenced

7. Intellectual Property

All content on the site www.elvierose.com.au including designs, images and text is the property of Elvie Rose Couture. You may not reproduce, distribute, or use this content without express written permission

8. Privacy

Please refer to the Privacy Policy for information on how your persona data is collected, used and protected

9. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of your use of products or the website. Liability is limited to the value of the goods purchased

10. Dispute resolution

If a dispute arises, you are encouraged to contact Elvie Rose Couture directly to seek a resolution. If we cannot resolve the dispute through informal negotiation, both parties agree to resolve the matter through mediation before pursuing legal action

11. Changes to Terms

Elvie Rose Couture reserves the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the modified terms

12. Contact

If you have any questions or concerns regarding these Terms, please contact elvierosecouture@gmail.com|