Privacy Policy:

Last Updated: 07/11/2024

Elvie Rose Couture is committed to protecting your privacy and ensuring that your personal information is held in a safe and responsible manner. This Privacy Policy outlines how your personal information is collected, used, disclosed and stored in compliance with Australian Privacy Principles set out in the Privacy Act 1988 (Cth)

  1. Information Collected

Your personal information is collected when you interact with this website, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address

  • Order Information: Details of the bridal dresses and other products purchased from this website

  • Payment Information: Credit card or other payment details (Note: this website uses third-party payment processors to handle payment transactions securely, and this website does not store full payment card details)

  • User Account Data: If you create an account, this website may collect login information and preferences

  • Website Usage Data: Information regarding your use of this website through cookies and other tracking technologies may be collected. This can include IP address, browser type, pages viewed, and time spent on the site

    2. How Your Information Is Used

Your personal information is collected for the following purposes:

  • Processing orders: To complete transactions, manage payments, and deliver products to the correct address

  • Customer Service: To respond to enquiries and provide assistance

  • Marketing and Promotions: With your consent, you may be sent promotional offers, newsletters, or special event invitations related to bridal dresses, new collections and sales. You can opt out of marketing communications at any time by using the unsubscribe link provided in the email or contacting Elvie Rose Couture directly

  • Improving Your Shopping Experience: Your customer data is analysed to enhance this website’s service offerings, personalise your shopping experience, and identify trends or preferences.

    3. How Your Information Is Protected

Elvie Rose Couture takes reasonable steps to ensure that your personal information is protected from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:

  • Secure socket layer (SSL) encryption for online transactions

  • Restricted access to personal data within the business

  • Use of third-party payment providers (Stripe, PayPal and ApplePay) that comply with data protection regulations and handle your financial information securely

However, please be aware that no data transmission over the internet or method of electronic storage can be guaranteed 100% secure. While Elvie Rose Couture strives to protect your personal information, absolute security cannot be guaranteed.

4. Sharing Your Information

Your personal information may be shared with trusted third-parties for the purposes outlined in this Privacy Policy, including:

  • Service Providers: Your information may be shared with service providers who assist in the running of this website, processing payments, or delivering products (e.g. shipping carriers, payment processors).

  • Compliance With Laws: Your personal may be disclosed to comply with legal obligations or respond to lawful requests by public authorities, such as to meet national security or law enforcement requirements

  • Business Transfers: In the event that Elvie Rose Couture is sold or merged with another company, your information may be transferred as part of that transaction

Elvie Rose Couture does not sell, rent or trade your personal information to third-parties for marketing purposes

5. Your Rights and Choices

Under the Australian Privacy Principles (APPs), you have the following rights regarding your personal information

  • Access and Correction: You have the right to request access to the personal information that Elvie Rose Couture holds about you. If you believe your information is inaccurate, incomplete, or out of date, you can request corrections

  • Opting Out of Marketing Communications: You can opt out of receiving marketing communications at any time using the unsubscribe link in emails or by contacting Elvie Rose Couture directly

  • Deletion: In certain circumstances, you can request that your personal information be deleted, though certain details may be retained for legal, financial, or operational reasons

To exercise any of your rights or make a request, please contact Elvie Rose Couture at elvierosecouture@gmail.com

6. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to enhance your browsing experience, analyse website usage, and provide personalised content and ads. Cookies are small data files stored on your device. You can adjust your browser settings to block or delete cookies, but doing so may affect the functionality of the website

7. International Transfers

As Elvie Rose Couture operates primarily in Australia, your personal information will be stored and processed within Australia. If your information is transferred to third-parties outside of Australia (for example, to payment processors or cloud storage providers located in other countries), Elvie Rose Couture will ensure that adequate protection is in place to safeguard your data in accordance with Australian data protection laws

8. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in business practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this website with a new ‘Last Updated’ date

9. Contact

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact elvierosecouture@gmail.com